Customer Success Manager
Planet
Salary
Competitive (Salary not publicly disclosed by the company.)
Job Description
Planet is seeking a Customer Success Manager to manage customer relationships across the Asia-Pacific region. The successful candidate will help customers maximize the value of Planet's satellite imagery and geospatial data solutions, support customer onboarding, drive product adoption, identify growth opportunities, and collaborate with internal teams to deliver exceptional customer experiences. This is a full-time remote position.
Qualification
Bachelor's degree or equivalent professional experience.
Excellent customer relationship management skills.
Strong written and verbal communication skills.
Ability to manage multiple customer accounts.
Problem-solving and analytical abilities.
Experience with geospatial technologies, SaaS platforms, or enterprise software is highly desirable.
Experience
Experience in Customer Success, Account Management, or Customer Relationship Management. Strong communication and presentation skills. Experience managing customer relationships in a SaaS, GIS, geospatial, or technology environment is preferred. Ability to work independently in a remote setting. Experience working with enterprise customers is an advantage.
Mode of Application
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