Technical Support Engineer
Airbyte
Salary
USD $90,000 – $130,000 per year, depending on experience, location, and qualifications.
Job Description
Airbyte is seeking a Technical Support Engineer to help customers resolve technical issues related to its open-source data integration platform. The successful candidate will investigate customer-reported issues, troubleshoot data connectors, collaborate with Product and Engineering teams, document solutions, and provide an exceptional customer support experience. This is a fully remote position offering the opportunity to work with a globally distributed team.
Qualification
Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent practical experience.
Experience with SQL, REST APIs, and cloud technologies.
Strong troubleshooting and analytical skills.
Excellent customer communication and documentation abilities.
Ability to work independently in a remote environment.
Experience with ETL, ELT, or data integration platforms is a plus.
Experience
2+ years of experience in Technical Support, Customer Support Engineering, Solutions Engineering, or a related role. Experience troubleshooting APIs, databases, cloud platforms, or data integration tools. Knowledge of SQL and Linux is preferred. Excellent written and verbal communication skills. Experience with open-source software is an advantage.
Mode of Application
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